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Overview
Features
Differentiators
Technology
How It Works

 

 

 

 

 

 

CustomerVision puts the power of web content management into the hands of experts, managers and staff. An organization can create a content driven site without any special technical skills. This eliminates barriers to communication and knowledge sharing by making it easy for anyone to build a site and start publishing information and collaborating with colleagues.

Content management for everyone

No one makes it easier than CustomerVision to build a powerful content driven site and to customize the site for the needs of your organization. CustomerVision allows you to focus time and energy on building and maintaining valuable content rather than worrying about technology and deployment issues.

Complete Document Versioning and Reporting

Versioning and reporting is built into the system from the ground up to help you keep track of system usage. A sophisticated set of reports is offered via the system interface (typically limited to administrative users).

  • Article history - every edit is saved
  • Easily preview and revert to previous versions
  • Fully customizable metadata
  • Integrated file management capabilities
  • User reporting - most active, content creation, etc.
  • Export report
  • Advanced Search – on any content or any action in the system

Configurable Workflow & Approvals

  • Email alerts
  • Configurable workflows
  • Easy browser based workflow management

User Management

  • All user administration is accomplished via an easy web interface
  • Custom users levels and permissions
  • Granular permission levels and user capability assignment

Sophisticated Content Authoring Environment

  • Metadata supports search engine optimization
  • Document templates
  • Uploads from local desktop or link to repositories
  • Integrated Spell Checking