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CustomerVision combines the ease of use of a wiki with the security and administrative controls required in the business world.
DES MOINES, IA April 15, 2005 – The Foster Group needed a collaboration solution but didn’t want to get bogged down with a complicated, high maintenance solution. With CustomerVision Business Wiki software, the Foster Group founder Jerry Foster and his 10 employees are now intimately linked, working together and accessing the same information. They now have an effective way to improve daily productivity and to automatically capture a business knowledge base. This allows them to capture and share the expertise distributed throughout the team and to serve their customers better because everyone has access to this shared expertise.
Wells Fargo Home Mortgage, a global leader in financial services, has 120 employees that are using CustomerVision as a hub of communications for the implementation and communication for various corporate initiatives. The dispersed teams, around the country, have a space for communicating project related information, creating a collaborative team and soliciting feedback, the team uses it for project oversight, planning and project management. In the past the CustomerVision solution was only used as a knowledge repository for internal communications and support between the home office and the field force. With the new CustomerVision Business Wiki they will be using the product more extensively to support and achieve corporate initiative faster and with greater success for implementation due to the enhanced collaboration feature set.
Wells Fargo and the Foster Group are part of a growing number of businesses that are benefiting from the power of next generation internet solutions to help them work together more effectively. After months of beta testing, CustomerVision today announces the commercial release of CustomerVision Business Wiki for workgroups, large enterprises, and organizations of all types.
CustomerVision Business Wiki
Customers can use CustomerVision Business Wiki to collaborate, manage projects, share files and improve all sorts of business processes, without complex, hard to learn software. Organizations of all sizes benefit from the fact that CustomerVision's business wiki enables non-technical business users to be productive with no need for training or software installation.
CustomerVision Business Wiki includes core capabilities such as content creation, workflow and publishing which allow teams to collaborate and share knowledge to improve business performance. CustomerVision provides the tools to allow companies to improve project performance and capture and share the expertise that drives organizational performance. CustomerVision flexible approach makes it easy to customize the product to support a wide range of business solutions.
CustomerVision Business Wiki features include:
- Enterprise security
- Granular user permissions
- Feature rich WYSIWYG editor
- Domain Mapping
- Easy to use, attractive interface
- Categories and navigation side panel
- RSS and email alerts
- Page revisions and history
- Threaded discussions
- File management
- Powerful search
Pricing, Availability & System Requirements
CustomerVision has two primary product lines. CustomerVision Business Wiki is available on a per user, monthly basis. CustomerVision Web Content Management is usually customized to deliver a specific solution such as a Sales Effectiveness, Rapid Learning, Application Support, and Intranets/Extranets. CustomerVision is delivered as a hosted application so all that’s required to use CustomerVision is a web browser.
About CustomerVision
CustomerVision, Inc. is a privately held company headquartered in Des Moines, Iowa. Leading with a proven track record of helping organizations increase revenue and improve business performance, CustomerVision's solutions increase productivity and lower costs through software and services for web based business communication and collaboration. With CustomerVision, organizations can improve sales effectiveness, deliver new product information, introduce new applications, and efficiently support learning initiatives anywhere in the world. CustomerVision solutions are supported by active value-added partners, including Lending Solutions, CoreTrac, and ANE. Organizations across every major market sector choose CustomerVision, including companies like Wells Fargo Home Mortgage, ING, MWABank, Amdocs and the Foster Group. For more information, visit http://www.customervision.com.
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CustomerVision is a registered trademark of CustomerVision, Inc. All other trademarks referenced herein are the property of their respective owners.
For More Information Contact:
Brian Keairns
515-250-9478
brian@customervision.com |
